SCB Global Ltd - Notice history

Dear customers and partners,

We would like to inform you of an upcoming Emergency Maintenance Window on the Attendant Console for Dialogue Cloud platform, scheduled for today, February 03, at 21:00 UTC / 22:00 CET.

During this window, we will deploy a configuration update to enhance platform stability.

Maintenance Details:

Date: Tuesday, February 03, 2026

Time: 21:00 UTC / 22:00 CET

User Impact:

The platform will experience a brief service interruption during the maintenance window. During this time, contact searches may not return results and caller recognition will be temporarily unavailable, while call control and other functionality will continue to operate normally.

Expected Duration:

We have allocated a maximum of 60 minutes for this maintenance activity. However, we anticipate that the actual change and tests will be completed within 30 minutes.

System Status and Maintenance Schedule:

To check the system status and review upcoming and previous maintenance windows, please visit our status page: https://status.scb-global.com

Support and Questions:

If you have any questions or encounter issues, please submit them via our support desk: https://support@scb-global.com

We apologize for the short notice and appreciate your understanding and cooperation.

Thank you.
SCB-Global